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The Problems:
1. The large, corporate delivery services don't grasp the unique needs of rural Nevada.
2. Other companies share drivers between Elko and Spring Creek, leading to reluctance in crossing the summit.
3. Orders can remain unfulfilled for an hour or more, if a driver actually arrives.
4. If you need assistance, customer service is outside the U.S.
5. Other companies prioritize restaurants and overlook the needs of food trucks.
6. Payments take a long time to process.
7. Orders by text, messenger, or phone can be problematic.
Why We are The Solution:
1. Speedy Spork is a locally owned business.
2. Our drivers are employees, not contractors.
3. We oversee our drivers' attire and driving standards.
4. Your driver will always be without children or pets in the vehicle.
5. If you encounter issues, assistance is just a local phone call away.
6. We recognize the unique needs of small restaurants and food trucks.
7. Based in Spring Creek, we deliver exclusively from Spring Creek to Spring Creek.
8. Payments are processed by your payment processor according to your agreement with them. No need to wait a week or more to receive your money.
9. Commissions and fees are invoiced bi-weekly.
10. If you use Square or Clover, your menu will transfer to our service. No more creating and maintaining separate menus.
11. Pick-up and Delivery orders flow through your POS system so you don't have to answer your phone or risk missing a text.
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